It can be confusing trying to sort through the array of services for September 11 families in Connecticut. Questions about the Family & Children’s Agency, Connecticut Helps Office of Family Support and United Way of CT are common. To help clarify what these three agencies can do for you, here’s a quick and easy chart to follow.

All three agencies coordinate their services to best meet the needs of the families.  For more information see the organizational chart (PDF 39K).

* Infoline/2-1-1 is a statewide telephone help service.

Caring Partners

The Connecticut Helps-Office of Family Support works in collaboration with several agencies throughout the state in an effort to sustain individuals and families affected by the terrorist attacks. There are however two agencies who’re recipients of Federal Emergency Management Agency (FEMA) grants that play a major role in this effort.

The Family & Children’s Agency, Inc. (FCA) provides families and survivors in Fairfield County with crisis counseling, case management and referral services. FCA reaches out to families and is organizing support and educational activities for children and adults. For more information you may contact Patricia Marsden-Kish 9 Mott Ave. Norwalk 203-855-8765 or pmarsden-kish@fcagency.org

The United Way of Connecticut/Infoline 2-1-1 serves families affected by the tragedy throughout the state with case management services and referrals. Additionally, United Way/Infoline maintains a comprehensive database of information about funds, benefits, scholarships, and etc. relevant to victims’ families. The database is available at www.infoline.org. For more information you may contact Infoline directly at 2-1-1 or infoline@ctunitedway.org.